If you require support for one of my apps then send an email to the address below and include the name of the app in the title. Please include as much information about your problem in the email as possible. Feel free to include screenshots if you think it would help!
Game Studio Tycoon
Game Studio Tycoon 2
Game Studio Tycoon 3
Google Play has a built in refund option. Currently users have 2 hours after purchasing to get a refund through the google play app – no questions asked. If you wish to get a refund after the 2 hour window, you may contact my support email ( firstname.lastname@example.org ) with the reason for requesting the refund as well as the order number. Refunds after the 2 hour window are not guaranteed, and will be determined on a case-by-case basis. Requests after 24 hours will not be considered.
Apple’s App Store now allows users to request refunds through the store. If you wish to get a refund you will have to go through Apple’s system. I have no control over refunds on iOS/Mac.
Contact the store.